Senior Customer Relations Officer – Complex Complaints & FOS

Insight Select is supporting a leading global insurance organization seeking two Senior Customer Relations Officers for a 6-month contract in Croydon. This hybrid position involves managing complex complaints and FOS referrals while ensuring compliance with FCA regulations.

The successful candidates will be responsible for handling escalated complaints, conducting thorough investigations, and drafting final responses. The role demands excellent communication skills, a strong understanding of insurance products, and experience in financial services.

Apply today for a chance to work in a dynamic environment offering up to £300 per day.

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