Fire and Security Technical Support Manager

Fire and Security Technical Support Manager

Our client is an established competitor in the Fire and Security industry. They have launched a training academy, and require a Technical Support Manager to train, upskill and audit their academy trainees and current engineers.

Location: North West England, full-time, permanent.

Key benefits: Competitive salary, plus company van.

Qualifications

• Experienced Fire and Security Engineer.
• Strong knowledge of fire and security systems.
• Must be willing to stay away 1 week a month for classroom based training.
• Happy travelling over the North West.

Responsibilities

• Provide exceptional training to trainee engineers.
• Assess and train technicians in line with the British Standards.
• Communicate effectively with trainees and their mentors.
• Maintain performance records of all technicians in the programme.
• Conduct probationary review meetings, training path sign off and regular time on site to deliver constructive and positive feedback.
• Engage, support, and manage employees in line with company policies and procedures to promote high productivity and growth within your department.
• Constantly reinforce good practices around relevant standards and practices to discipline.
• Accountable for team performance and monitor revenue during trainee loan working.
• Manage booking of rooms, hotels and any other facilities needed during academy classroom training.
• Support the wider business with employee relations and people management.

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