DR Solutions Architect

Responsibilities

As the DR Solutions Architect, you will be the primary custodian and visionary for Ekco’s Disaster Recovery as a Service (DRaaS) offering. This high-impact leadership role bridges the gap between complex technical architecture and strategic service excellence.

Strategic Service Ownership

• Service Maturation: Move the DRaaS offering from reactive support to a proactive, automated, and orchestrated service model.
• Technical Roadmap: Identify and integrate emerging technologies (AI-driven recovery, automated testing) to ensure Ekco remains the market leader.
• Brand Authority: Act as the “Face of DRaaS” for Ekco, participating in RFPs and high-level service reviews to instill absolute confidence in our customers.
• Operational Excellence: Standardize global playbooks, ensuring that a recovery in the UK is as seamless and identical as one in the Netherlands or Ireland.

Detailed Responsibilities

• Engineering & Architecture
• Define and document detailed solution designs for diverse customer environments, ensuring high availability and data security.
• Mastery of platform technologies including Zerto, Veeam, Cove, and Azure Site Recovery.
• Optimize data replication, redundancy techniques, deduplication, and compression to maximize performance and cost-efficiency.
• Design and maintain a robust, repeatable DR testing framework.
• Lead technical failover tests, tabletop exercises, and full-scale simulations.
• Validate and guarantee Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for all tiered services.
• Conduct Business Impact Assessments (BIA) to identify critical services and IT dependencies.
• Ensure all recovery testing and documentation align with relevant regulatory and industry standards (ISO 27001, SOC2, etc.).
• Maintain a central DR register and produce executive-level reporting for audit committees.
• Lead the technical response during real-world disaster events, acting as the “Incident Commander” for recovery operations.
• Provide technical mentorship to junior and mid-level engineers, fostering a culture of “Recovery First” thinking.
• Manage end-to-end delivery of complex DR/BC projects, defining scope, milestones, and resource requirements.
• Lead technical pre-sales for our largest global clients.

Core Requirements

• Experience: 5+ years of experience in IT Backup and Disaster Recovery, preferably within an MSP or mission-critical enterprise environment.
• Technical Depth: Expert-level knowledge of Zerto, Veeam, Asigra, and Cloud-native recovery (Azure/AWS).
• Leadership: Proven track record of owning a technical service or product and driving it to a higher level of maturity.
• Communication: The ability to translate “bits and bytes” into “business risk and resilience” for C‑suite stakeholders.
• Mindset: A process-oriented, “calm‑under‑pressure” approach to solving complex technical failures.

Bonus Points For

• Certifications: CBCI/MBCI (Business Continuity Institute), PRINCE2, PMP, or ITIL Foundation.
• Education: Degree in Computer Science, Engineering, or a related field.
• Cybersecurity: Familiarity with modern ransomware recovery techniques and automated “clean‑room” recovery scripting.

Benefits

• Time Off: 25 days annual leave plus public holidays.
• Birthday Leave: One extra day off to celebrate.
• Company Pension Scheme.
• Employee Assistance Programme (EAP) for wellbeing support.
• EkcOlympics: Global team activity challenges.
• Unlimited access to Pluralsight for continuous development.
• Real opportunities to grow, including international progression.

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