Salesforce Operations Specialist – Technical Services

Oxford Nanopore Technologies is looking for a Technical Services Operations Specialist for a hybrid position in Oxford. This role emphasizes optimizing Salesforce Service Cloud to enhance operations within the technical services team. You will support the operational delivery and continuous improvement, focusing on case management, escalations, and work orders.

The ideal candidate has 1–3 years of experience in technical services or customer support and hands-on Salesforce experience.

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