Multi-Channel Client Support Specialist

VirtuHire is seeking a customer support professional based in the United Kingdom. This role focuses on assisting hairdresser clients through various channels like Zendesk, WhatsApp, and SMS. The ideal candidate will have 2-3+ years of customer service experience, exhibit strong communication skills, and thrive in a fast-paced environment.

The responsibilities include resolving order queries, addressing billing questions, and providing general support. Candidates should be calm under pressure and enjoy helping customers.

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