Senior Solution Engineer DACH (f/m/d)

Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies.

What to expect?

• Work directly with Enterprise Account Executives to support DACH customers
• Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies
• Understand prospects’ project requirements, help them validate these requirements against our platform, identify and mitigate technical and business risks
• Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack
• Communicate prospect and customer needs and product feedback to product management, marketing, and sales
• Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful

What you need to be successful

• Native German speaker, or with German as a primary second language (e.g. someone who is a native English/French/Spanish/etc speaker but uses German in everyday work life and is fluent in written and spoken communications). Parts of the interview process will be conducted in German
• Fluent in written and spoken English
• The desire to work in a fast-paced environment, across multiple opportunities and teams
• 5-10 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc
• Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused
• Experience of marketing technology software such as CMS, DAM, eCommerce, Marketing Automation, Analytics, Personalisation, etc
• A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence
• A natural curiosity for how technology drives change and how that transfers into business value

Highly desired but not essential :

• Experience working with Contentful or a similar SaaS CMS
• Prior experience with solution selling methodologies and/or value based selling techniques
• Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best

Everyone is welcome here!

All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical (dis)ability, or length of time spent unemployed. We invite you to apply and join us!

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