Do you enjoy improving CRM systems so teams can work more efficiently? Are you confident managing data quality, supporting users and driving system improvements? We’re recruiting a CRM Officer to join a respected membership organisation on a 12‑month fixed‑term contract. This is a hands‑on role focused on CRM management, data integrity, user support and process improvement.
Key Responsibilities
- Manage and triage a CRM ticketing system
- Maintain data quality through cleansing and de‑duplication
- Liaise with external technical suppliers
- Deliver CRM training to staff
- Create reports, dashboards and insights
- Identify workflow inefficiencies and implement automation
About You
- Experience with Dynamics 365 CRM
- Advanced Excel
- Understanding of GDPR
- Confident communicator with strong problem‑solving skills
Why Apply?
- Varied CRM role with real organisational impact
- Hybrid working with central London base
We will be reviewing CV’s as they come through. Don’t delay get in touch! We would be happy to share a more detailed job description and discuss the opportunity further.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
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