ITSM Helpdesk Specialist — Hybrid & Incident Focus

A leading telecommunications company in Manchester is looking for an ITSM Skilled colleague to join their OSD Helpdesk team. This role involves providing first-line technical support, managing incidents, and contributing to service improvement initiatives. The ideal candidate will have 1-3 years of IT support experience, a strong understanding of ITIL practices, and excellent communication skills. The position offers a hybrid working model, combining office and remote work, allowing for flexibility in work patterns. We’re committed to creating an inclusive workplace for all.#J-18808-Ljbffr…