Resident Experience Liaison — Social Housing

WATES seeks a Tenant Liaison Officer (TLO) in South Derby to facilitate communication between residents and site teams during maintenance works. The ideal candidate is approachable and organised, with strong customer service skills and a full UK driving licence.

This role offers an opportunity to make a positive impact on residents’ lives and involves maintaining accurate records while managing expectations. A supportive team environment awaits, with promising development opportunities.

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