Dental Laboratory Manager – Synergy Ceramics, Wolverhampton, WV8 1EU
Full time – Monday to Friday.
We’re looking for an experienced manager to join a successful and established Dental Laboratory on a full‑time basis.
Customer
- Ensure our customer experience is the best it can be and work out ways to improve it where needed.
- Continually explore new products/propositions that could satisfy customer demand or improve customer experience for both the Laboratory & Distribution business.
People
- Deliver regular staff meetings to keep the staff engaged with progress and updates.
- Prepare monthly business review/update for Senior Management.
- Lead the onsite management team and the performance of the business against agreed KPI’s.
- Manage recruitment of new team members.
- Coach, lead, and develop a high‑performing team in a positive environment.
- Contribute to the wider management team of Bupa Dental Laboratories, attending regular team meetings and supporting the delivery of the wider Dental Laboratory strategy.
Performance
- Manage the day‑to‑day running of the laboratory, being the point of contact for staff/contractors, and deal with any issues & complaints.
- Work with established systems to ensure productivity and satisfaction for members of staff, streamlining productivity.
- Maintain focus on P&L delivery, including cost control opportunities around materials & postage costs.
- Maintain compliance with regulatory bodies, and compliance to appropriate Medical Device legislation.
- Research new areas for business growth and horizon scan for new technology to support the ongoing automation of manufacturing and generate more efficient production in the business.
- Develop working relationships with key suppliers.
Your Experience
- Manufacturing experience (preferably in a medical device/healthcare setting).
- Experienced People Manager.
- Experience of developing relationships to win new business.
- Demonstrable ability to build relationships with key suppliers & customers.
- Experience of introducing automation in manufacturing (desired).
- Demonstrable ability working with management software platforms.
- Experience of identifying opportunities in the market and being able to react accordingly.
- Experience of managing environments heavily dependent on IT infrastructure, software, websites & portals.
Our Offer To You
- A competitive starting salary and full training given.
- Friendly and supportive team environment.
- Modern dental laboratory.
- Holiday entitlement.
Your Salary and Benefits
- Competitive pay rates which increase as you gain more experience.
- We cover your GDC registration (if required), your DBS and professional indemnity – we’ll save you hundreds of pounds so you can concentrate on great patient care and building your dental career with us.
- Access to our Health Cash Plan where you can claim back everyday health expenses such as opticians, therapies or consultations.
- Access to discounted gym memberships with a flexible, monthly subscription service giving you access to national multi‑site gyms, online live classes, fitness & wellbeing apps and 1‑2‑1 training sessions.
- Free access to a digital GP. You have access to an unlimited number of appointments 24/7, normally available within two hours.
- 24/7 free access to a counsellor.
- 24/7 free access to our confidential telephone consultation service with our teams of GPs and nurses. It’s open to your immediate family and can also be used for advice on staying healthy.
- Cycle‑to‑work scheme.
- Free annual flu vaccination.
- Access to mental health support network and personal energy training sessions.
- Discounted dental insurance which can be extended to immediate family members.
- Discounts on clothing, food, petrol and holidays.
- Discounted travel vaccinations.
- A additional day of annual leave for your wedding day.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Bupa Dental Care is an equal opportunities employer.
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