CSIR- Adjuster- Senior

Overview

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Responsibilities

• The role will encompass technical adjusting within CSIR.
• The role is office based with UK travel required, in addition intermittent overnight stays will be necessary.
• International travel may be required in accordance with business needs.
• Receiving and acknowledging new claims.
• Conducting detailed investigations, gathering all required supporting documentation, to include the taking of witness statements.
• Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
• Managing a mixed portfolio of liability claims on a cradle to grave basis.
• Identifying claim potential to ensure suitable referral, and compliance, with the licensing levels.
• Maintaining an awareness of current technical and legal developments with the necessary application to case load.
• Ensuring that all work/correspondence is prioritised and handled proactively.
• Instructing and controlling lawyers, forensic scientists, engineers, medical consultants and other experts as appropriate.
• Preparing case management plans, visiting Insurers, Reinsurers, Claimants and the Insured as required.
• Ensuring all work/correspondence is prioritised and handled effectively.
• Ability to be flexible, providing cover for other adjusters as and when required.
• Ability to develop working relationships with existing clients and helping to identify and plan approaches to new clients.
• Contribute to the designated CSIR productivity and financial targets through effective planning and organization of personal workload.
• Ability to manage WIP and debt to help minimise provision and any increase in the DSO.
• Maintaining client relationships through management and delivery of SLAs and achievement of KPI’s, SLA compliance performance at 90%.
• Ensuring all adjusting activities are fully compliant with the company’s procedures, published Technical Claims Handling Guidelines and external regulatory requirements.
• Demonstrating knowledge and/or awareness of FSA procedures and the TCF initiative.
• Actively seeking to develop oneself and to take responsibility for your own training and development.
• Maintaining awareness of Business Continuity programme and role within it.
• Ability to deliver 3x salary from workload and willingness to be trained upon and to handle new lines of business.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Finance and Sales
• Industries: Insurance

Location: London, England, United Kingdom

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