Pension Officer

Role Overview

To deliver a cost‑effective, customer‑focused pension administration service, ensuring compliance with pension regulations, HMRC legislation, and industry best practice.

Key Responsibilities

• Calculate and process member benefits, transfers, pension sharing orders, and retirement options in line with legislation.
• Administer dependant benefits, death grants, and recovery of overpayments where applicable.
• Manage pension contributions (AVCs, APCs, ARCs, Added Years) and related adjustments.
• Provide technical guidance and respond to complex pension queries.
• Maintain accurate pension records and support annual benefit statement production.
• Produce employer recharge accounts and liaise on invoicing and debt recovery.

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