YOUR ROLE
As a Consultant / Senior Consultant, you will play a pivotal role in guiding global organizations through the adoption, optimization, and innovation of Shared Services models, with a strong emphasis on ERP platform implementation and AI‑driven process transformation. You will partner with clients to assess current capabilities, design future‑state operating models, and deliver scalable, intelligent solutions that drive operational excellence across finance, HR, supply chain, and other enterprise functions.
RESPONSIBILITIES
- Supporting ERP transformation and adoption initiatives within Global Business Services (GBS) frameworks.
- Driving business readiness and adoption activities across large‑scale ERP implementations (SAP, Oracle, Workday).
- Leveraging digital adoption platforms and AI tools to optimize user experience and engagement.
- Designing and executing stakeholder engagement, communication, and learning strategies to ensure successful adoption.
- Developing user‑centric training, enablement models, and performance support to enhance system utilisation.
- Managing iterative rollouts, pilot programmes, and phased adoption plans to deliver sustained behavioural change.
- Ensuring strong programme governance and risk management throughout the transformation journey.
- Collaborating with cross‑functional teams to align technical capabilities with business objectives.
YOUR PROFILE
- Strong understanding of ERP platforms (SAP, Oracle, Workday) and their integration within GBS frameworks.
- Ability to translate technical capabilities into clear business value.
- Experience with digital adoption platforms and enablement tools.
- Skilled in designing user‑focused training and support models.
- Proven ability to drive sustained behavioural change and system utilisation.
- Familiarity with agile and hybrid delivery models for large‑scale implementations.
- Experience managing iterative rollouts and phased adoption strategies.
- Strong programme governance and risk management capabilities.
- Excellent communication and stakeholder management skills, with capability to lead business readiness and adoption activities.
OPTIONAL QUALIFICATIONS
- Currently working in consulting or industry with a consulting background.
- Proven ability to be successful in a matrixed organisation and to secure support and commitment from peers in selling and delivering consulting solutions.
- Experience in proposition building and delivery.
LOCATION
Base location could be London, Manchester or Glasgow, but you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
BENEFITS
Remuneration package includes flexible benefits options to suit your personal circumstances and a variable element dependent on grade and performance.
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