Head of IT Service Management (ServiceNow) – Lead & Innovate

Company: Berenberg
Apply for the Head of IT Service Management (ServiceNow) – Lead & Innovate
Location: London
Job Description:

Berenberg is seeking a Team Lead for IT Service Management, focusing on the ServiceNow platform in London. The role involves leading a team, ensuring continuous improvement of ITSM processes, and aligning with Berenberg’s agile goals.

You will have ownership of the ServiceNow environment, mentoring a team, and implementing cross-functional ITSM solutions. Strong leadership and ServiceNow expertise are essential.

Benefits include private health insurance and enhanced parental leave policies.

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Posted: May 20th, 2026