Technical Product Owner (E-commerce)

About this role

Please note although this is a remote position the team meet up once a quarter at Canary Wharf for strategy planning / team achievement.

Yimbly is growing fast, and we’re looking for a Senior Technical Product Owner to become the strategic authority for our tech stack. This isn’t just about managing a backlog; you’ll be the architect of our 12–18 month roadmap, ensuring our Shopify Plus and Mirakl ecosystem is scalable, efficient, and commercially high-performing.

You will sit at the heart of our operations, bridging the gap between high-level commercial strategy and technical execution.

What You’ll Be Doing

• Strategic Roadmap: Own the evolution of the Yimbly platform, balancing new feature innovation with technical stability and scalability.
• Systems Architecture: Oversee complex integrations across ERP, payments, fulfilment, and marketing automation. You’ll be the ‘first responder’ for API troubleshooting and system logic.
• Agency Management: Act as the primary lead for our external dev partners—running sprints, managing tickets, and ensuring every release meets our high standards.
• Marketplace Logic: Optimise multi-seller flows, from split shipments to complex commission structures, ensuring a seamless experience for both sellers and customers.
• Testing & Governance: Lead UAT and regression testing for major releases, making sure our growth doesn’t come at the expense of platform stability.

What you’ll need to succeed

• You know Shopify Plus & Mirakl inside out: You’ve spent serious time in these platforms and understand the nuances of a multi-seller marketplace.
• You’re a ‘systems thinker’: You enjoy digging into complex API configurations and seeing how data flows between ERPs, payments, and fulfilment. You’re the person who spots a potential integration bottleneck before it even happens.
• You speak both ‘Dev’ and ‘Business’: You can take a commercial idea and turn it into a clear, developer-ready brief without losing anything in translation. You understand that every feature should add real value to the bottom line.
• You’re excited by AI and Automation: Whether it’s streamlining data or improving the customer journey, you’re always looking for ways to use new tools to work smarter.
• You’re an Agile pro: You know how to lead a sprint, manage an external agency, and keep a project moving without breaking a sweat.
• You’re comfortable in the ecosystem: You have a solid foundation in E-commerce Product Ownership and know your way around the essential tools like Klaviyo, Gorgias, and Recharge.

How we’ll look after you

• 25 days’ holiday (plus bank holidays), as well as an extra day after you’ve been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to.
• An extra day’s paid leave each year to volunteer for a cause close to your community or your heart.
• Big moment day – an extra day’s paid leave for a moment that matters to you – like getting married, moving house or welcoming a new addition to the family (human or furry!)
• Help saving for your retirement – we’ll match your company pension contributions up to 6% and you can contribute through salary sacrifice.
• Supportive and progressive people policies – we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression.
• A healthcare cash plan – giving you money back for a range of medical expenses and fast access to doctor’s appointments.
• Car lease scheme – you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice.
• Wellbeing support – including a 24/7 assistance programme for you and your family.
• Financial Wellbeing – Access Stream, our app for managing your finances, pay, rewards and benefits all in one place
• Access to lots of discounts – including 15% off with Reach’s very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products.
• Interest-free loans – including for season tickets and technology.

Additional Information

We are committed to a recruitment process that is fair and welcoming to all, without discrimination on the basis of age, disability, gender identity, ethnicity, religion or belief, sexual orientation, or any other protected characteristic.

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