Commercialisation Manager

Responsibilities

• Lead, develop and evolve the Whitgift Commercialisation category including strategy, delivery, and business plan
• Take responsibility for the delivery of the Whitgift Commercialisation budget and the account management of agency and tenant relationships
• Drive income and capital growth via kiosks, car park, short term shop lets and asset management initiatives
• Help manage relationships with existing tenants to extend occupation and optimise performance. Reviewing turnover, growth opportunities and mitigating risk
• Work with the Retail Design Manager to optimise design, support the retail delivery process to achieve opening quickly but safely
• Drive income through clients and Experiential media agencies to achieve overall budget
• Identify a strong pipeline of brand targets in key market areas, pursue those targets with creative options
• Support the sale and delivery of non-digital media opportunities
• Be organised and motivated to work effectively as an individual whilst making a positive contribution to the wider asset team
• Chase leads and maintain up to date with latest client campaigns and competitor activity
• Support Asset team to deliver non-income generating activations if required
• Collaborate with Leasing, Operating Management, Centre Management, Finance, Knowledge and Research, Development, Design & Construction, Legal, Marketing & PR

Account Management / Reporting

• Work to ensure the legal contracts are issued, completed and accurately recorded in reports for all transactions
• Ensure all account procedures are adhered to for invoicing, collection of payments and sales reporting
• Ensure all sales collateral, specific information and presentations are updated in line with guidelines and industry requirements
• Have an understanding of the approval process, including technical compliance, fire safety and health and safety requirements
• Ongoing monthly financial reporting and forecasting, including occupancy and analysis
• Ensuring all income and pipeline is correctly reported
• Maintains zero-debt policy

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