Coffee Experience Manager – Hereford
Location: Hereford
Salary: Up to £38,000 per year, plus tips and performance bonus up to £10,000 per year. Exciting company benefits will be discussed at interview.
Responsibilities
- Take ownership of the site and help shape its day‑to‑day success.
- Spend time on the floor supporting the team, guiding service, and creating a positive and welcoming environment.
- Lead the team and contribute to the overall performance of the business.
- Ensure a smooth operation of the coffee house setting and deliver a great product and guest experience.
Qualifications & Skills
- Experience leading a team within a busy, service‑led environment.
- Strong ability to keep operations running smoothly and support the team throughout the day.
- Background in a coffee house setting, with pride in delivering great product and positive guest experience.
- Approachable and encouraging leadership style.
- Enjoys working with and supporting people.
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