Bid Director
Department: Commercial Excellence
Employment Type: Full Time
Location: London
Reporting To: Director of Commercial Excellence
Compensation: £75,000 – £80,000 / year
Description
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.
Guided by our shared missions – ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ – we’re committed to transforming workplaces and improving people’s daily lives.
Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.
Your Role in our Mission
The Bid Director leads the Bid & Proposal Centre and is responsible for designing, governing, and continuously improving the end-to-end bid process. You will oversee the creation, review, and submission of high-quality, compliant, and commercially robust bids that differentiate Reward Gateway in a competitive market.
The Bid Director operates as a cross-functional leader — working closely with Sales, Client Success, GTM, Legal, Finance, Public Sector, and Product to ensure we deliver bids that maximise win probability while protecting delivery integrity.
This role owns the standards, processes, content libraries, and governance required for our bid function to scale.
As Bid Director, you will:
- Lead a high-performing bid organisation: Provide leadership, coaching, and strategic direction to our Bid Specialists and Senior Bid Specialists.
- Protect commercial integrity: Ensure all bids are commercially sound, deliverable, and aligned with brand, compliance, and financial frameworks.
- Increase win rates: Drive improvements in bid strategy, content quality, and value positioning.
- Be a trusted partner to Sales & Client Success: Support the Directors of Growth and Client Success to pursue competitive opportunities with confidence.
What’s In It For Me?
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:
- Performance based bonus
- A flexible holiday plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Private Medical Insurance
- Allowance for professional development books, E-books, and podcasts
- Contributory pension scheme
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!
Flexible, Hybrid Working
Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.
What You’ll be Doing:
Bid Strategy & Governance
- Own the overarching bid strategy and ensure alignment with commercial and GTM priorities.
- Implement robust governance across all bids, including go/no-go processes.
- Create submission frameworks that support speed, consistency, and quality.
- Work with Legal and Finance to protect commercial integrity, risk management, and compliance.
Leadership & Team Management
- Lead a team of Bid Specialists and Senior Bid Specialists.
- Provide coaching, development plans, and quality oversight.
- Build a culture of excellence, ownership, and collaboration.
Bid Execution
- Oversee end-to-end bid management — scoping, storyboarding, drafting, review cycles, sign-off, and submission.
- Ensure all proposals reflect Reward Gateway’s brand, value proposition, ROI framework, and differentiators.
- Manage timelines and ensure cross-functional contributions are coordinated.
Content Excellence
- Own the bid content library, ensuring it is accurate, current, and value led.
- Collaborate with Proposition Managers, Sales Enablement, and Marketing to ensure content and messaging alignment.
- Elevate quality of writing, formatting, and storytelling.
Continuous Improvement
- Review win/loss data to identify trends and implement improvements.
- Drive efficiency across the bid process using templates, automation, and tooling.
- Run bid retrospectives and share insights with the commercial organisation.
Stakeholder Leadership
- Partner with Sales leadership on major pursuits and strategic opportunities.
- Work closely with Public Sector specialists to navigate framework requirements.
- Align with Implementation and Client Success on delivery feasibility.
Experience and Skills You Need in this Role
- Proven experience in bid or proposal management, ideally in SaaS, technology, outsourcing, or a service-led environment.
- Demonstrated experience leading a bid team or operating as a senior bid professional.
- Strong understanding of public sector procurement frameworks.
- Proven track record winning complex, competitive tenders.
- Exceptional writing and communication skills: clear, compelling, and precise.
- Commercial acumen: understands pricing, value engineering, and delivery risk.
- Project management proficiency: proven ability to run multiple deadlines simultaneously.
- Leadership: coaches, motivates, and raises the standards of the team.
- Attention to detail: zero-defect mentality on submissions.
- Collaboration: works effectively with Sales, Product, Legal, and Client Success.
The Interview Process
- Screening Interview with Senior Talent Acquisition Partner
- First stage Interview with Director of Commercial Excellence & UK Commercial Director
- Assessment Task and Final Interview with Director of Commercial Excellence and Senior Member of the Client Success Team
At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles – it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
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