Solution Engineer

Responsibilities

We are seeking a highly technical, customer-focused Solution Engineer to bridge the gap between our product, sales, and client success teams. This role is responsible for understanding customer challenges, designing tailored AI-driven solutions, delivering compelling technical demonstrations and supporting successful deployments. The ideal candidate is equally comfortable discussing architecture with engineers and business value with executives.

Requirements

• 5+ years of experience in Solution Engineering, Sales Engineering, or Technical Consulting
• Strong understanding of APIs, system integrations, cloud environments, and data architecture
• Strong experience working with and understanding of AI/ML, automation platforms, or SaaS products
• Ability to communicate complex technical concepts to non-technical stakeholders
• Strong problem-solving and analytical skills

Preferred Qualifications

• Experience in AI implementation, automation workflows, or enterprise SaaS
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Background in process optimization or digital transformation initiatives
• Startup experience or experience in fast paced environments

Pre-Sales & Discovery

• Partner with Account Executives to identify customer needs and technical requirements
• Lead technical discovery sessions and solution scoping workshops
• Translate business objectives into scalable AI and automation architectures
• Develop solution proposals, technical documentation and implementation roadmaps

Solution Design & Demonstration

• Design customized solution architectures using the Aiphoria.ai platform
• Deliver tailored product demos, proofs of concept (POCs) and pilot programs
• Build integrations with customer systems (CRM, ERP, APIs, databases, etc.)
• Collaborate with Product and Engineering teams to communicate customer feedback and feature gaps

Implementation & Post-Sales Support

• Support onboarding and deployment of enterprise clients
• Ensure technical success during initial rollout and scaling
• Troubleshoot integration and performance issues
• Document best practices and reusable solution templates

What We Offer

• Experienced team, Aiphoria is formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations.
• Cutting-edge technologies, we build a technology using our areas of expertise including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models.
• Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies.
• Health insurance stipend – we provide a monthly allowance to help cover your individual health plan.
• A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!

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