Credit Controller (1 year Maternity Cover)

About the Role

This role is a 1 year Maternity Cover FTC. We are seeking a proactive and detail-oriented Credit Controller to join our finance team in London. The role is responsible for managing outstanding receivables, minimising credit risk, and ensuring timely collection of payments to support the organisation’s cash flow position.

Responsibilities

• Manage and maintain the sales ledger, ensuring accuracy and up-to-date records
• Proactively chase overdue invoices via phone, email, and written communication
• Build and maintain strong relationships with customers to ensure prompt payment
• Resolve billing queries and disputes efficiently in collaboration with internal teams
• Reconcile customer accounts and investigate discrepancies
• Update credit check records of your clients
• Escalate problematic accounts and recommend appropriate action
• Discuss your accounts at weekly meetings

About You

• Proven background in credit control / accounts receivable / collections
• Chasing overdue invoices (phone & email)
• Allocating cash
• Reconciling customer accounts
• Experience with running Credit checks (e.g. Creditsafe)
• Direct interaction with external customers (from SMEs to large corporates)
• Sales teams (to resolve disputes)
• Experience handling difficult conversations professionally
• Working cross-functionally to prevent repeat issues
• Knowledge of Aged debt reports

Benefits

• Parental leave
• Medical benefits
• Paid sick leave
• Share reward
• Loyalty reward

DEI Commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don’t hesitate to contact us and advise us how we can best support you.

#J-18808-Ljbffr…