Team Leader – Radiology
The closing date is 04 June 2026
We are looking for a proactive and organised Team Leader to support the delivery of Radiology services across Trust sites. This role is key to ensuring effective administrative support across multiple modalities, working closely with clinical and operational teams to maintain efficient patient pathways and a high‑quality, patient‑focused service.
Main duties of the job
The postholder will provide day‑to‑day leadership and line management to Radiology administrative staff, ensuring effective supervision, performance management, and staff development. They will oversee referral and booking processes, support service delivery against key targets, manage patient queries and complaints, and contribute to service improvement and operational efficiency.
About us
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary’s Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000‑strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Job responsibilities
Please refer to the attached Team Leader Radiology JD and PS for a full outline of the duties, responsibilities, and essential criteria for this post.
Person Specification
Qualifications and Training
- Good standard of general education (GCSE English and Maths or equivalent)
- Evidence of supervisory / leadership training or equivalent experience
- Commitment to ongoing professional development
Experience
- Experience of supervising or line managing staff
- Experience working in an administrative or patient‑facing service environment
- Experience managing workload priorities in a busy operational setting
- Experience dealing with staff attendance, performance, or wellbeing matters
- Experience handling patient queries or complaints professionally
- Experience working within Radiology / Imaging services
- Experience within an NHS acute hospital setting
- Experience of referral and appointment booking pathways
- Experience supporting RTT / cancer / diagnostic access targets
Knowledge
- Understanding of effective people management principles
- Understanding of customer care and patient experience standards
- Understanding of workforce wellbeing and engagement principles
- Knowledge of Radiology systems and pathways
- Knowledge of Soliton, PACS, EPR or similar healthcare systems
- Understanding of NHS performance targets relevant to diagnostics
Skills
- Strong communication and interpersonal skills
- Ability to lead and motivate a team
- Ability to prioritise workload and manage competing demands
- Problem‑solving and decision‑making skills
- Ability to use Microsoft Office systems
- Ability to manage difficult conversations professionally
- Ability to analyse data and identify service improvements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
St George’s University Hospitals NHS Foundation Trust
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