General Manager – Award Winning Pub, Bar and Restaurant Group – Quality – London
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stone’s throw from the Royal Albert Hall.
Offering a menu of elevated pub classics, strong passing trade and the draw of a nearby landmark, expect a fast‑paced all‑day trade with a high food mix giving way to a wet, late‑night evening in Kensington’s newest and most stylish pub.
The Role
- As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business.
- Being business savvy and demonstrating great commercial acumen is a must.
- Your team will look up to you; it is essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
- You have impeccable floor, bar and late‑night experience knowledge.
- You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What We Looking For
- “Wear your heart on your sleeve”, take ownership, be bold and run the business as if it’s your own.
- Be cool, calm and collected, manage pressure with ease, nothing can phase you.
- You’re not precious. We leave our egos at the door and help get sh*t done.
- Must have a minimum of 2 years’ experience as a general manager depending on the property being looked at.
- Solid communication and organisational skills, be approachable.
- Superb customer & floor service skills.
- Excellent all‑round business knowledge from financials to customer satisfaction.
- An entrepreneurial flare.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
- Personal license holder beneficial.
What’s In It For Me
- A competitive salary & bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- You automatically get discounts across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business – take ownership and be fearless.
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere.
- 28 days holiday.
- We’ll feed you during your shift.
- Employee Assistance Programme (EAP).
- Good people know good people – a referral scheme.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
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