Customer Success Manager

Company: MANU FORTI
Apply for the Customer Success Manager
Location: London
Job Description:

Customer Success Manager – London / Hybrid

An exciting opportunity to join a fast-growing data and analytics business within the global aviation finance sector. The company is expanding its market intelligence and analytics offering to support a rapidly evolving industry and is looking for a Customer Success Manager to help deliver an outstanding client experience.

This role is ideal for someone early in their career who enjoys building relationships, supporting customers and working in a fast-paced, collaborative environment. You’ll play a key role in onboarding clients, delivering product demonstrations and training, driving engagement and ensuring customers gain maximum value from the platform.

Qualifications

  • Strong communication and relationship‑building skills
  • Confidence presenting to clients and external stakeholders
  • A proactive, organised and detail‑focused approach
  • The ability to learn new products and industries quickly
  • Previous experience in customer success, client services, support or account management

This is a fantastic opportunity to join a growing, data‑led business where you can develop your career, work closely with senior stakeholders and make a real impact on customer growth and retention.

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Posted: May 21st, 2026