Department Manager

Job Title: Department Manager

Location: New Southgate

Salary: up to £70,000 per annum plus bonus and benefits

Role: Permanent

Job Summary

A senior leadership opportunity within a growing independent builders’ merchant. This flagship branch operates at significant scale, investing heavily in people, infrastructure and the customer proposition as part of ongoing expansion.

Key Responsibilities

• Full leadership accountability for a large, multi‑function department within a flagship branch
• Driving sales, margin and profit through excellent execution, team capability and customer experience
• Leadership, coaching and development of managers and departmental teams
• Creating a service‑led, trade‑focused culture with exceptional standards
• Owning departmental KPIs, budgets and commercial performance
• Performance management, succession planning and talent development
• Ensuring a highly commercial, safe and compliant trading environment
• Acting as a senior ambassador for the business within the branch and wider operation

Ideal Candidate

• Proven experience as a Store Manager, Branch Manager, Department Manager, Senior Manager or Trading Manager within builders’ merchants, trade, or high‑volume retail environments
• Comfortable operating at scale within complex, fast‑paced operations
• Visible, credible and confident leader who leads from the front
• Strong commercial acumen with the ability to interpret data and drive performance
• Passionate about customer experience and team engagement
• Resilient, adaptable and solutions‑focused

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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