Service Delivery Project Lead: Customer Experience & Improvements

Company: Thames Water Utilities Limited
Apply for the Service Delivery Project Lead: Customer Experience & Improvements
Location: Reading
Job Description:

Thames Water Utilities Limited is looking for a Service Delivery Project Lead to lead key projects for service improvement. This role involves enhancing performance and customer experience by coordinating teams and resolving complex issues.

Located in Reading, the successful candidate will manage enquires effectively and ensure high-quality service, while fostering a positive team culture. The position offers a competitive salary starting from £35,000 annually along with various benefits.

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Posted: May 23rd, 2026