ServiceNow Business Process Consultant (S2P / FCM)

ServiceNow Business Process Consultant (S2P / FCM)

We are seeking an experienced ServiceNow Business Process Consultant to lead the design and requirements definition for a ServiceNow Source-to-Pay (S2P) implementation, with additional scope covering Finance Case Management (FCM). This engagement focuses on the initial design phase, with potential follow-on build and delivery phases to be scoped under a separate Statement of Work. It is available to start straight away.

Key Responsibilities

• Lead end-to-end process design and requirements definition for ServiceNow Source-to-Pay (S2P) capabilities
• Facilitate discovery and design workshops across procurement, supplier management, and finance stakeholders
• Define future‑state process flows, use cases, and functional requirements aligned with ServiceNow best practice
• Support early Finance Case Management (FCM) design activities, including scoping, process definition, and high‑level functional design
• Collaborate closely with technical and delivery teams to ensure designs are clear, implementable, and aligned
• Produce high‑quality design artefacts, including process maps, requirements documentation, and design assumptions
• Participate in validation sessions and stakeholder walkthroughs to confirm alignment prior to build decisions

Required Experience

• Strong experience as a ServiceNow Business Process Consultant, with a focus on Source‑to‑Pay (S2P)
• Proven background in procurement and finance process design within enterprise environments
• Demonstrated experience leading design‑phase engagements, including workshops and requirements definition
• Familiarity with ServiceNow Finance Case Management (FCM) or willingness to support early design work in this area
• Ability to work autonomously in short, outcome‑driven consulting engagements

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Consulting and Information Technology

Industries

IT Services and IT Consulting and IT System Custom Software Development

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