Store Detective

Job Overview

Our client is the UK’s premier high street retailer. As a Store Detective, you will operate across their network of stores, and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client.

Main Duties

• Observe, deter and arrest those taking part in criminal activity.
• Liaison with the police forces and other crime prevention partners in the areas you will be operating, to keep up to date with crime trends in the area.
• Build local network to identify and disrupt crime.
• Report incidents accurately and in a timely fashion.
• Occasionally attend court to provide evidence.
• Stock stationary cupboards, ensuring all are stocked to the correct levels.
• Report building issues and see through rectification of these requests and closures.
• Support the delivery of space utilisation data by carrying out periodic audits.

What We Are Looking For

• As no two days at our client’s regional stores are the same, you will need to be highly adaptable.
• You will remain calm under pressure and react quickly in challenging situations.
• Experience in a customer facing with a strong customer service background.
• Strong communication skills (both written and verbal), preferably with a GCSE of equivalent in English
• Proactive and forward-thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices.
• Strongly self-motivated individual possessing a can do attitude and a drive to learn.
• A positive, outgoing personality looking to be part of a strong and established team.
• It is essential that you are SIA licenced – store detective experience is highly desirable.
• Exceptional observational skills; ability to handle sensitive situations and to make quick decisions.
• Confidence to challenge people when necessary.
• Ability to use modern surveillance systems, like CCTV and electronic tags.

Benefits

• Flexible benefits scheme including a virtual GP on hand, and financial wellbeing assistance through a Salary Finance scheme.
• Choice platform for dental insurance, dining cards, coffee clubs, technology products, and more.
• Multiple high street discount platforms and cycle‑to‑work scheme.
• Life cover equal to your greater of your equivalent annual salary or a minimum of £10,000.
• Save‑as‑you‑earn scheme and Mitie Matching Share Plan.

EEO Statement

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.

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