Special Projects – CRM Associate

Company: Just Us People
Apply for the Special Projects – CRM Associate
Location: London
Job Description:

Simmer is a meal delivery service built on a simple idea: healthy food should taste extraordinary. Founded by brothers Simmy and Jhai with £10 of ingredients, the business has grown into one of the UK’s most compelling consumer startups and the fastest-growing food business in Europe (Financial Times 1000 List).

This is a founder‑led business with serious momentum, a loyal subscriber base in the tens of thousands, and a clear ambition to become the defining brand in healthy eating. We’re scaling fast and we’re now looking to build out the team that will take Simmer to the next level.

Why Join

  • Work on one of the highest‑leverage problems in the business
  • Direct exposure to founder‑level thinking
  • Fast progression into higher ownership
  • No bureaucracy, high standards, fast feedback

The Role

This is a high‑ownership role focused on turning lifecycle into a repeatable, revenue‑driving system.

You’ll work directly on:

  • Testing ideas fast
  • Improving customer behaviour week to week

You will be responsible for: turning strategy into execution shipping work quickly and improving performance through testing and iteration.

If you’re the kind of person who wants:

  • Real ownership early
  • Exposure to commercial thinking
  • And to see your work move revenue quickly – this is the role.

What You’ll Own

1. Lifecycle Execution (Core Ownership)

You build and ship lifecycle journeys across:

  • SMS
  • Other relevant channels

Including:

  • Welcome & onboarding
  • Win‑back & reactivation

2. Testing & Iteration

  • Turn hypotheses into live tests quickly
  • Improve flows through messaging, timing, segmentation
  • Focus on what actually changes behaviour, not what looks good

3. Insight Generation

  • Use data (Klaviyo, Shopify, behaviour) to understand:
  • Where users drop off
  • What drives retention
  • Feed insights back into the Retention Lead
  • Support lifecycle improvements that drive conversion
  • Work with Growth / Ecom on:
  • Messaging
  • Incentives
  • Timing

5. Reactivation Support

  • Build and improve win‑back journeys
  • Test ways to bring customers back efficiently
  • Help identify high‑value reactivation opportunities

What You Bring

  • 2‑4 years experience in growth/marketing/CRM / lifecycle /
  • Strong bias to action
  • A genuine interest in food, consumer products or the D2C space. You don’t need to be a chef, but you should care about what ends up on the plate and why it matters to customers
  • A strong academic record from a top‑tier university
  • Strong commercial instinct
  • Curious about customer behaviour and what drives it
  • Commercial instinct (you care about impact, not just outputs)
  • Able to operate in a fast, slightly messy environment
  • 25 days paid annual leave
  • Free Simmer meals, worth up to £2,000 per year
  • CharlieHR Perks at Work (discounts on groceries, entertainment, health and fitness, travel and more)
  • Company pension
  • Regular team socials

If this sounds like the CRM Associate role for you then APPLY NOW !!

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Posted: May 19th, 2026