Job Overview
Join us as a Customer Team Leader and take the next step toward managing your own store. As a leader, you’ll guide a small team in a fast‑paced Co‑op store, supporting operations in the post office, bakery, online services, or home delivery as required.
Location and Pay
Location: 26-28 Frederick Street, Edinburgh, EH2 2JR
Pay: £14.48 per hour
Contract and Working Pattern
Contract: Permanent, full time, 39 hours per week + regular overtime.
Working pattern: A mix of opening, closing, and mid‑day shifts with flexibility across the week, including at least 2 evening shifts and 1 weekend shift (Friday after 6 pm, any shift on Saturday, or Sunday).
What you’ll do
- Own the day‑to‑day running of the store by leading the team on your shift.
- Motivate, coach, and support your team to deliver great service and efficient operations.
- Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
- Support store performance through merchandising, stock accuracy, and HR processes.
- Champion Co‑op through community engagement and membership growth.
What you’ll bring
- Passion for people and leadership.
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising, or team management (experience not essential).
Benefits
- Full training and career development resources.
- 30% discount on Co‑op products in store.
- Flexible access to pay as you earn it.
- Up to 10% pension contributions.
- 36 days of holiday (pro‑rata, including bank holidays).
- 24/7 access to GP appointments, and colleague support programme.
- Market‑leading policies to help you through life’s big moments.
Diversity and Inclusion
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by inclusive policies and the way we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
You must be aged 18+ to authorise age‑related sales.
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