Guest Experience Specialist — Front Desk (Hotel Discounts)

Hilton London Heathrow Airport Terminal 5 is seeking a Guest Service Assistant to deliver outstanding guest service at the front desk. You will welcome guests, assist with check-in/out, handle inquiries and reservations, and provide information about local attractions.

The role requires excellent communication, strong organisational skills, and meticulous attention to detail. Basic IT skills and familiarity with Opera or Fidelio are advantageous for daily operations.

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