Restaurant Manager – Chets

Company: The Hoxton Shepherd's Bush
Apply for the Restaurant Manager – Chets
Location: White City
Job Description:

Company Description We are looking for a passionate Restaurant Manager to join usand be part of our team for The Hoxton, Shepherds Bush.

Is this the role you are looking for If so read on for more details, and make sure to apply today.The Hoxton Shepherds Bush is our fourth London Hoxton and located in the heart of Shepherds Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant – Chets serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherds Bush is perfectly located for exploring West London.Chets: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherds Bush.Job Description What youll doLead an energetic front of house restaurant team in an established, exciting food concept.Both guest and team experience will be at the heart of all you do. Youll support your team by leading by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hox experiences for our guests and comfortable turning to you with questionsWorking closely with the Director of Food & Beverage to create and plan initiatives and incentives, alongside a strong understanding of the guest booking and profiling system to drive revenueHave a firm grip on the P&L and take ownership over the costs of the restaurant business, always striving to find efficient solutions whilst keeping the quality high and the experience top notchWorking closely with the Sous Chef and Head Chef so that front of house and back of house are working smoothly, hand-in-handQualifications What we’re looking forIdeally 2+ year experience in a similar Restaurant Manager role in a busy, bustling environmentProven track record managing a large FOH teamA true passion for service whilst maintaining the integrity of our brand standardsManagerial skills to achieve budgeted KPIs in labour, COS% and OPEXIndividuals. Youre looking for a place where you can be you; no clones in suits herePassion for hospitality whether thats a drink, a meal, an event or a bed for the nightYoure all about having a positive impact on the people you interact with, leaving them with a memorable experienceYoure not precious. We leave our egos at the door and help get shit doneYoure up for doing things differently and trying (almost) everything onceIf we got stuck in a lift together, wed have a good time and share a few laughsYou want to be part of a team that works hard, supports each other and has fun along the wayAdditional Information Whats in it for you….Competitive salary25 days holiday (plus bank holidays), pension and life insuranceHox Hero and Nifty fifty rewards for going the extra mile and living our valuesFood on us during your shiftEnjoy a free night at The Hoxton and a meal for two when you first start with usExcellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)Plenty of opportunity to progress and change it up while youre with us were growing quickly and globally and are part of a diverse family of brandsTraining to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at workTime off to volunteer with one of our partner charitiesAn annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impactRegular team get togethers, from our High Fives to our (pretty special! xwzovoh ) team parties we know how to have a good time!Pay if forward, refer a friend and get a bonus on us…

Posted: May 8th, 2026