First Line Manager

Company: DHL Supply Chain
Apply for the First Line Manager
Location: Milton Keynes
Job Description:

Position: Warehouse First Line Manager

Location: Milton Keynes (MK4 3FU)

Grade: RCS. N

Shift patterns: Any 5 from 7 (Sunday-Thursday). Evening Shifts – 15:00-23:00

Contract Type: Permanent (Full-Time)

Are you a born leader ready to make waves in logistics? Join our team at DHL for the Sky contract as a First Line Manager! You’ll motivate a fantastic crew and ensure everything runs smoothly. If you’re ready for a fun challenge and want to make a real impact, we want you on board! Let’s soar to success together!

A TYPICAL DAY MAY INVOLVE

  • To directly assist management by reporting on and monitoring the effectiveness of all warehousing activities and performance in your designated area
  • To supervise, implement and coordinate productivity by communicating job expectations to direct line reports, ensuring that all deadlines are safely met within allocated time frames, while always maintaining standards of excellence
  • To track and trace orders using a digital in-house tracking software system, ensuring that records are maintained and kept at optimum level
  • Deliver team member performance reviews (1-2-1’s), development and/or succession planning as appropriate
  • Support and contribute towards briefing activities such as performance management appraisals, comms zone briefs, PD boards, disciplinaries and grievances, informal / formal conversations
  • Ensure shift is managed in line with Health & Safety legislation and company procedures
  • Support with resource planning, conducting interview and inductions for new starters

THIS ROLE WOULD SUIT PEOPLE WHO

  • Previous warehouse management experience (First Line Manager/Shift Manager/Team Leader) is essential
  • Previous experience of Inventory Management disciplines is desirable
  • Knowledge of Health & Safety requirements
  • Excellent communication skills – Verbal and written
  • Knowledge of MHE operations (holding valid MHE licenses would be desirable)
  • Excellent interpersonal, leadership, motivation and planning skills
  • Good analytical and numerical skills
  • IT literate – WMS and Microsoft packages

WHY JOIN US?

  • Free parking and on-site canteen
  • 33 days annual leave
  • Discretionary annual company bonus
  • Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
  • Free confidential 24/7 GP consultations
  • Hundreds of retail and lifestyle discounts
  • Affordable loans, savings schemes and free mortgage advice
  • Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

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Posted: May 15th, 2026