Location
London, United Kingdom
Employment Type
Full time
Department
Sales
Role
We’re seeking an exceptional Account Executive to join our commercial team as a key sales operator in the UK market. Your mission will be to win trust-wide deployments of Heidi by building conviction with clinicians, operational leaders, and executives.
This role is for a high‑agency player‑coach who can take ownership of complex sales cycles, build deep stakeholder alignment, and create strategic urgency around AI‑enabled care. You’ll be selling a proven product into a market that’s hungry for change – but success will depend on navigating NHS decision structures with nuance and rigor.
You must have a winning track record in software sales, ideally a deep understanding of the healthcare landscape matched with a killer instinct for enterprise sales. You’ll be leading by example and will play a critical role in shaping our enterprise GTM efforts in collaboration with our UK and global revenue leadership team.
Key Responsibilities
- Own and drive enterprise sales within NHS trusts.
- Lead by example as a high-performing individual contributor, setting a benchmark for rigor, velocity, and clinical‑commercial empathy throughout the sales process.
- Build and sustain a strategic pipeline, combining usage‑driven signals, outbound engagement, and market intelligence to prioritise the right stakeholders and entry points.
- Deploy consultative, solutions‑led sales techniques to uncover trust‑specific pain points – whether workforce fatigue, backlog pressures, or AI strategy – and shape Heidi’s positioning accordingly.
- Deliver compelling demos and presentations to clinicians, digital leaders, and executives, translating technical capabilities into trust‑wide impact.
- Collaborate closely with cross‑functional teams – especially Deployment, Product, and Clinical Ops – to ensure trust needs are met pre‑ and post‑sale, and to unblock adoption friction.
- Stay ahead of the curve on NHS policy shifts, AI governance, competitive movements, and emerging clinical trends – feeding structured insight back into Heidi’s UK strategy.
Qualifications
- Minimum of 3‑5+ years of experience in software sales with ARR >£100k, ideally in the healthcare industry but not essential.
- Proven track record of exceeding sales targets and managing complex enterprise sales cycles with high ownership and urgency.
- Operates independently in a lean hyper-speed team with excellent communication and negotiation skills, and the ability to build deep trust with senior healthcare stakeholders.
- Acts as a mentor to up‑and‑coming sales team members, sharing knowledge and expertise.
- Strong problem‑solving skills and the ability to navigate complex sales processes to deliver results.
- Highly autonomous, high ownership, self‑motivated and results‑driven, with the ability to thrive in a fast‑paced startup environment.
Benefits
- Additional paid day off for your birthday and wellness days.
- A generous personal development budget of $500 per annum.
- Learn from some of the best engineers and creatives, joining a diverse team.
- Become an owner, with shares in the company, if Heidi wins.
- The rare chance to create a global impact as you immerse yourself in one of Australia’s fastest ever growing companies.
- The opportunity to fast track your career.
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