Account Broker – South/East/West Wales & Bristol/Hereford

Company: Thomas Carroll Group plc
Apply for the Account Broker – South/East/West Wales & Bristol/Hereford
Location: Swansea
Job Description:

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Join to apply for the Account Broker – South/East/West Wales & Bristol/Hereford role at Thomas Carroll Group plc

Main Responsibilities

Carrying out account broking tasks related to insurance policies, such as processing new policies, renewals, endorsements and cancellations, and in doing so, the successful applicant will:

  • Process new business, renewal and mid-term adjustments efficiently, effectively and in accordance with the clients instructions, adhering to regulatory requirements and company procedures
  • Preparation of presentations and submissions to insurers, placement team and suppliers
  • Negotiate policy terms, conditions, premium and income
  • Review market results, analyse information gathered and undertake sufficient research, to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover
  • Production and presentation of client reports for new business quotation and renewal terms
  • Provide advice to clients and prospects on an ongoing basis in respect of current insurance policies and additional insurance products for consideration
  • Arrange cover to comply with the client instructions
  • Process new business, renewal and mid-term adjustments efficiently, effectively and in accordance with FCA and Thomas, Carroll procedures
  • Check all documentation for accuracy
  • Review information and reports as necessary, ensuring that the appropriate action is taken
  • Debt management work to ensure premiums and fees are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debts
  • Assist with any accounting queries and settlement of accounts
  • Maintain accurate client and prospect records
  • Build good working relationships with internal and external clients

Main Responsibilities

Carrying out account broking tasks related to insurance policies, such as processing new policies, renewals, endorsements and cancellations, and in doing so, the successful applicant will:

  • Process new business, renewal and mid-term adjustments efficiently, effectively and in accordance with the clients instructions, adhering to regulatory requirements and company procedures
  • Preparation of presentations and submissions to insurers, placement team and suppliers
  • Negotiate policy terms, conditions, premium and income
  • Review market results, analyse information gathered and undertake sufficient research, to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover
  • Production and presentation of client reports for new business quotation and renewal terms
  • Provide advice to clients and prospects on an ongoing basis in respect of current insurance policies and additional insurance products for consideration
  • Arrange cover to comply with the client instructions
  • Process new business, renewal and mid-term adjustments efficiently, effectively and in accordance with FCA and Thomas, Carroll procedures
  • Check all documentation for accuracy
  • Review information and reports as necessary, ensuring that the appropriate action is taken
  • Debt management work to ensure premiums and fees are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debts
  • Assist with any accounting queries and settlement of accounts
  • Maintain accurate client and prospect records
  • Build good working relationships with internal and external clients

Requirements

Skills & Job Requirements

  • Cert CII desirable but not essential – ability to evidence continued professional development if not CertCII qualified
  • Insurance experience essential
  • Excellent interpersonal skills
  • Detail oriented
  • Strong organisational skills
  • Excellent customer service
  • An effective team player

Job Type & Working Hours

  • Location: Various locations considered including Swansea/Newport/Hereford/Bristol/Caerphilly
  • Full-time, 35 hours per week
  • 9am to 5pm, Monday to Friday.
  • Salary dependent on experience

Other Information

Thomas Carroll Group PLC

  • Pendragon House, Crescent Road, Caerphilly CF83 1XX
  • contact@thomas-carroll.co.uk
  • 02920 887733

Thomas Carroll are an Equal Opportunity Employer and are committed to excellence through diversity.

Information from this application may be processed for purposes permitted under the General Data Protection Regulation. Individuals have, on written request, the right of access to personal data held about them.

The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisation’s job applicant privacy notice.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Finance and Sales

  • Industries

    Insurance

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Posted: October 8th, 2025