Home Ownership Officer

A local authority in London are seeking an experienced Home Ownership / Right to Buy Officer to join their team on an initial 6-month contract, with strong potential for extension.

This is a hands-on role supporting a high-pressure service, where you will be responsible for managing Right to Buy applications end-to-end and helping to reduce a significant backlog. You will ensure cases are progressed in line with statutory timeframes, handle complex queries, and confidently manage challenging conversations with residents.

Working within a small team, you will play a key role in stabilising service delivery, sharing knowledge, and building effective relationships with internal teams to drive applications through to completion.

Key Requirements

• Strong experience managing RTB applications end-to-end
• Confident working in a high-volume, fast-paced environment
• Ability to handle complex cases and difficult customer conversations
• Experience within a local authority or social housing setting

Additional Details

• Initial 6-month contract (likely to extend)
• Hybrid working – approximately 2 days in the office (more initially beneficial)

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