Learning Design Manager

Learning Design Manager

£77,000 per annum

Bedford

Permanent

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Learning Design Manager. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Responsibilities

• Build a specialist Learning Design function to deliver Money Guiders and Guidance & Education Systems at scale.
• Lead, manage and develop a team of Learning Designers, ensuring high performance, consistency and continuous development.
• Project‑manage the delivery of the training content pipeline, setting clear priorities and workload planning.
• Provide coaching and oversight to ensure high‑quality training design and content development.
• Foster a collaborative, innovative and learner‑focused team culture.
• Translate technical content into engaging learning experiences and ensure all solutions are pedagogically robust.
• Lead end‑to‑end processes for content authoring, design, development and delivery across eLearning, webinars, workshops, micro‑learning, video and assessments.
• Oversee the lifecycle management of a large digital learning library and ensure content remains relevant and aligned with accreditation, brand and organisational standards.
• Establish and maintain quality assurance processes and hold accountability for consistency and effectiveness of all solutions.
• Manage relationships with external suppliers, vendors and internal stakeholders; hold accountability for supplier contracts, budgets and value for money.
• Work collaboratively with platform operations, accreditation, events and subject‑matter experts to deliver programmes effectively.
• Use data and insights to evaluate the effectiveness and impact of training solutions and lead continuous improvement.
• Contribute to strategic planning and prioritisation of training solutions and ensure compatibility with digital learning platforms and systems.
• Promote efficient and scalable ways of working to support learner growth.

Qualifications

• Essential:
  1. Significant experience in learning and training design, leadership and team management.
  2. Demonstrable experience with learning technologies including LMS/LXP, market‑leading authoring tools (e.g. Adapt, Articulate 360, Adobe Captivate, Synthesia, Camtasia) and data/analytics tools.
  3. Experience overseeing large‑scale training programmes and managing content portfolios across digital, non‑digital and blended formats.
  4. Strong stakeholder management and collaboration skills, including with suppliers.
  5. Ability to use data and evaluation to drive improvements in learning effectiveness.
• Desirable:
  1. Experience with skills and competency frameworks.
  2. Knowledge of financial capability, money guidance or related sectors.
  3. Experience with accredited training or digital credentialing.

Personal Attributes

• Strategic and forward‑thinking with strong planning and coordination skills.
• Passionate about creating impactful, inclusive learning experiences.
• Strong leadership and people‑development capability.
• Highly organised, with ability to manage complexity and competing priorities.
• Collaborative and adaptable in a fast‑evolving environment.

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