Head of Membership

Company: Guardian Jobs
Apply for the Head of Membership
Location: London
Job Description:

Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

Key Job Details

Salary: £65,000 – £70,000 per annum

Hours: Full time

Contract: Permanent

Location: King’s Cross, London. Hybrid

About the role

We’re looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund’s core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight—owning the membership budget, income targets and product roadmap—with real creative purpose: shaping the propositions, pricing and member experiences that bring art within reach of more people across the UK. You’ll lead a talented team, own our CRM transformation programme and shape the products and strategies that will grow our membership base—from retaining our loyal existing members to attracting a new generation. You should have a strong track record in membership, subscription or loyalty programme leadership, a data‑driven mindset and a passion for what arts and culture can do for people.

Key Employee Benefits

  • Generous annual leave – 25 days and bank holidays, with additional non‑contractual office closure dates at Christmas.
  • Free National Art Pass (NAP) – for yourself and another person of your choice.
  • Free entry to exhibitions.
  • Life assurance – cover for up to three times your basic salary.
  • Season ticket loan.
  • Pensions – eligible employees are enrolled in the scheme, with Art Fund contributing 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is later. After that period the contribution increases to 10%.

Closing deadline

23.59pm on 31 May 2026

EEO statement

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity and building a workplace based on shared values of equality and mutual respect. We encourage applications from all races, ages, religions, sexual orientations, parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation. Non‑UK nationals will require current and valid permission to work in the UK. Please note that any suspected use of AI in relation to answering sift questions will be marked down. No agencies please.

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Posted: May 17th, 2026