About Kyra
Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray‑Ban and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI‑powered intelligence across TikTok, Instagram and YouTube.
London (Hybrid) – 6‑month Fixed‑Term Contract. Competitive pay, dependent on experience.
What You’ll Do
You will manage a portfolio of brand accounts across enterprise fashion and consumer goods clients. This 6‑month contract provides delivery cover during a period of rapid growth.
What you’ll own:
- Keep clients, grow them, and run delivery cleanly.
- Keep the team aligned, operating efficiently through better systems and technology.
- Act as the connective tissue between Sales, Strategy, Campaigns, Paid and Product.
- Spot drifts in performance, scope, relationship or margin early and fix them – steady, commercial ownership.
Lead the Relationship
Own client relationships across launches, seasonal campaigns and always‑on programmes. Multi‑thread across teams, build trust and have direct conversations when performance needs to improve.
Turn Insight into Strategy
Translate data into clear, actionable plans using AI to move from raw numbers to narrative quickly. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.
Own Delivery End‑to‑End
Manage timelines, scopes, budgets and execution across our full product suite, including Always‑On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+ and License+. Keep work on‑brand, on‑time and within margin.
Protect & Grow Revenue
Manage renewal timelines and model scenarios with AI to pressure‑test the numbers. Identify upsell opportunities and speak confidently about account growth with real numbers.
Use Data to Improve What’s Next
Forecast performance, optimise mid‑campaign and apply learnings to the next programme. Reporting should inform decisions, not just recap them.
Keep the System Tight
Keep tracking clean, watch capacity, fix inefficiencies and make sure client feedback doesn’t get lost.
What We’re Looking For
- 4–6+ years in influencer or creator marketing.
- Strong hands‑on campaign experience, with fluency in TikTok.
- Clear track record of account growth and retention. Bring numbers.
- Experience measured against revenue, retention or quarterly NRR KPIs.
- AI fluency; platform‑powered tools used daily for client summaries, performance narratives, renewal modelling and upsell prep.
- Comfortable working across project management tools (Asana, Airtable, Slack) and reporting dashboards.
- Experience in enterprise fashion or consumer goods is a plus.
- Commercially sharp, operationally reliable and able to speak confidently about the revenue impact of accounts you’ve managed.
Traits That Matter
Curious. Commercially aware. Direct. Adaptable. Strong at building trust. You don’t avoid hard conversations, you don’t wait for issues to escalate and you don’t need constant direction – you set the agenda and send follow‑up for alignment.
What Success Looks Like
After 6 months – across two NRR quarters – the renewal pipeline is fully mapped and on track, expansion opportunities are documented and qualified for the returning lead, client health is steady or improved across the portfolio, and the handover is seamless. The strongest candidates will leave the book in better shape than they found it.
Benefits
- Hybrid working: up to 2 days a week in the office, remainder remote.
- Annual time off: 25 days PTO plus bank holidays, 4 company‑wide days off, 3 wellness days and paid sick leave.
- Annual learning and development budget to invest in your skills.
- Annual bonus scheme to recognise great work.
AI is core to how we operate. Use it to elevate your work, while your application should reflect your own judgement and experience.
Support
If you have a condition or require an adjustment to our interview process, please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy.
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