General Manager

Benefits

• Up to £45,000 per annum plus Bonus and also a share of Tronc that can be up to £5,000 per year
• Up to 33% off meals taken off duty for you and up to 6 guests
• Up to 33% off our hotel accommodation and 20% for Friends and Family
• Development program with a clear pathway
• Access to the lifestyle card – instant access to over 5,000 discounts across all aspects of your lifestyle (free benefit for Upham Inn team members)
• Service Awards
• Refer a friend and chef recruitment incentives of up to £1,000
• Flexible shift patterns

Qualifications

• Previous experience as a General Manager of a Gastro style pub (minimum 1 year) or a proven track record of different styles of pub/restaurants
• Consistent approach to driving the team to achieve the highest levels of guest service at all times
• A strong leader and motivator to foster effective team working in line with the company vision and direction
• Passionate about hospitality and delivering exceptionally high-standard of service
• Highly motivated, proactive and reliable
• Available to work up to 48 hours per week including evenings, weekends and bank holidays
• Financial understanding, experience working with P&L’s, sales and labour budgeting
• The Right to Work in the UK

Responsibilities

• Overall management of the pub in line with company procedures and adhering to brand standards
• Lead by example with a hands‑on approach to training, coaching and development of the team
• Engagement with the local community to develop and improve repeat business and reputation, ensuring the pub is an essential pillar within the community
• Inspire a passion for delivering great food and service culture throughout the team
• Overall responsibility for the health and safety of guests, team and visitors through constant administration of fire procedures, kitchen and health & safety assessments
• Ensure, as the DPS, that standards comply with the license
• Oversee all ordering to ensure it is in line with requirements whilst controlling stock and wastage levels
• Prepare team rosters at least 2 weeks in advance and inline with the company’s labour budgets

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