Store Manager – Foods – Merseyside Area

Summary

Store Manager – Foods – Merseyside Area

As Store Manager, you will own the full operation, leading with confidence, building high‑performing teams and setting the pace in a fast‑changing retail environment. You will lead from the front, deliver against the retail plan and create a store where customers love to shop and colleagues are proud to work in. This role is for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.

Due to high interest, this role may close earlier than advertised.

Responsibilities

• Lead the delivery of the full retail plan across the store, driving commercial, operational, visual and people performance to deliver against the P&L.
• Set the strategy and direction for the store, ensuring every colleague knows their part to play and is held accountable for delivering it.
• Own the change agenda, landing transformation initiatives with clarity, urgency and pace.
• Build a high‑performance culture by coaching managers, growing talent and creating a store people want to join and stay in.
• Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service and boost efficiency.
• Drive digital adoption and omnichannel capability – help teams sell across all platforms and channels.
• Be the voice of your store – represent your people, say it as it is and own the follow‑through on what needs to improve.
• Create an exceptional customer journey through consistent standards, inspiring visual merchandising and diverse teams that go the extra mile.

Qualifications

• Proven leader of large teams in a fast‑paced retail environment, with a sharp focus on delivery, standards and results.
• Confident working across all areas of store performance – commercial, visual, operations and people – and knowing how to bring them together for impact.
• A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues along.
• Strong on planning, performance management and resilience; able to balance the big picture with detail and hold expectations.
• Fluency using digital tools, data and systems to make better, faster decisions and coach others to do the same.
• Skilled in building partnerships across your team, peers and region to share insights, solve problems and drive transformation.

Benefits

• 20% colleague discount across all M&S products and many third‑party brands for you and a member of your household.
• Competitive holiday entitlement with the option to buy extra holiday days.
• Discretionary bonus schemes based on personal objectives and business performance.
• Defined contribution pension scheme and life assurance.
• Tailored induction and wide range of training programmes.
• M&S Choices portal perks and discounts.
• Industry‑leading parental, adoption and neonatal policies.
• Wellbeing support, including 24/7 virtual GP and PAM Assist.
• Charity volunteer day.

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