Senior Relationship Director | S4| Corporate Clients | London

Senior Relationship Director

Senior Relationship Director based in Triton Square, London.

Responsibilities

• Leading a portfolio of corporate clients, driving growth through acquisition, relationship management, and retention in line with Santander’s strategic priorities.
• Developing tailored funding and lending solutions that meet client needs, collaborating with internal teams including Credit Risk, Portfolio Management, and Treasury.
• Acting as a trusted adviser, building deep, long‑term relationships with clients and business introducers while enhancing Santander’s profile in the marketplace.
• Managing risk effectively, ensuring compliance with credit policies, regulatory frameworks, and financial crime standards while maintaining the quality of the portfolio.
• Driving business development activity, proactively identifying new opportunities and supporting the delivery of sustainable revenue growth and profitability targets.
• Providing coaching, performance management, and mentoring to Relationship Managers to build capability and share best practice.
• Championing digital adoption, using platforms such as Salesforce and nCino to deliver efficient onboarding, maintain data integrity, and improve client experience.

Professional Experience

• Proven experience managing Large Corporate banking relationships, with a strong track record of client acquisition, development, and retention. (Required)
• Experience managing clients in the NBFI Sector, with a track record of delivering solutions and managing the unique risks they present. (Preferred)
• Providing first‑class service and strong relationship management, including excellent communication and interpersonal skills to build trust and long‑term client partnerships. (Required)
• Demonstrated ability to structure, negotiate, and execute complex lending or funding solutions, including experience preparing and presenting credit proposals. (Required)
• In‑depth understanding of corporate banking products, credit risk management, and financial analysis, ideally gained within a major UK or international bank. (Required)
• A good working knowledge of Debt Capital Markets related products and experience in positioning other sophisticated Investment Banking products to initiate client discussions and introducing the relevant Product teams. (Required)
• Bringing an optimistic mindset and an ability to inspire others, positively embracing challenges and promoting Santander’s values and behaviours. (Required)
• Experience leading, mentoring, or coaching Relationship Managers or similar professionals, fostering performance, collaboration, and knowledge sharing. (Preferred)

Education

• Degree‑level education (or equivalent experience) in a relevant field such as Business, Finance, Economics, or Accounting. (Preferred)
• Relevant professional banking or finance qualification, such as the Chartered Banker Diploma, ACIB, CFA, or ACCA (or working towards). (Preferred)
• Advanced credit and risk analysis training or certification demonstrating sound commercial lending and portfolio management skills. (Preferred)
• Ongoing commitment to professional development, including regulatory awareness and leadership capability, aligned with Santander’s standards for continuous learning. (Required)

Languages

• Fluent English (spoken and written). (Required)

Hard Skills

• Advanced credit and financial analysis – ability to assess risk, structure complex lending solutions, and prepare high‑quality credit submissions. (Required)
• Strong commercial acumen – deep understanding of corporate banking products, markets, and the wider economic environment. (Required)
• Digital proficiency – confident use of CRM and workflow tools such as Salesforce, nCino, and Office 365 to manage client portfolios and ensure data accuracy. (Required)

Soft Skills

• Exceptional relationship management and communication skills – able to engage and influence clients, stakeholders, and colleagues effectively. (Required)
• Leadership and coaching ability – inspires and develops others, fostering a culture of collaboration, performance, and continuous improvement. (Required)
• Resilient and optimistic mindset – approaches challenges positively, demonstrates adaptability, and promotes Santander’s values and behaviours. (Required)

Benefits

• 30 days’ holiday plus bank holidays, gaining an additional day after 5 years of service; option to purchase up to 5 contractual days per year.
• £6,000 car allowance per year.
• Company‑funded individual private medical insurance.
• Protection for you and your family, including company‑funded death‑in‑service benefit, income protection insurance, and discounted rates for additional life assurance and critical illness cover.
• Share in Santander’s success through share plans.
• Staff versions of Santander products available with no fees and access to other deals and discounts.
• Competitive rewards that reflect your impact and value.
• Wellbeing support including access to wellbeing partners, fitness classes, flexible healthcare and mental health support.
• Support for life events such as menopause, pregnancy, and parenthood, with enhanced family leave and childcare options.
• Volunteering opportunities to give back to communities.
• Global growth opportunities across the international network.

EEO Statement

At Santander, we are proud to be an inclusive organisation providing equal opportunities for everyone – regardless of age, gender, disability, civil status, race, religion or sexual orientation.

Right to work in the UK

• All candidates must have the right to work in the UK to commence employment with Santander.

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