Service Assurance Agent

Company: Southern Communications Ltd
Apply for the Service Assurance Agent
Location: Basingstoke
Job Description:

To triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.

Responsibilities

  • Working?collaboratively?with?the?Service?Manager?to?design?and?implement?effective?reporting?to?accurately?reflect?team?performance
  • Attend?internal?project?meetings?where?necessary?

  • To ensu…

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Posted: May 16th, 2026