Industrial Services Sales Manager

Reporting to the Director, the Industrial Services Sales Manager is a key and influential role which demands an effective approach to the management of various elements of both operations and sales with a focus more so on the latter.

Roles and Responsibilities

• Ensure that Customer expectations are met and identify opportunities to continually improve customer service.
• Develop client relationships to generate more income.
• Generate and qualify new sales leads and set own appointments.
• Understand your prospects’ requirements and propose solutions to match their needs.
• Build and manage sales pipeline.
• Develop strong business relationships both internally and externally.
• Approach new potential customers to grow company portfolio.
• Responsible for the financial performance of the contract. (manage cost base and deliver margin to budget levels).
• Accountable for P&L and KPIs.
• Ensure high levels of service responding to the customers’ needs and reiterating this throughout the team.
• Develop the customer relationship.
• Deliver the agreed cost control and driving efficiencies.
• Work in alignment with the training department to ensure that all employees are trained to the required levels.
• Carry out other duties reasonably requested and within the scope and purpose of the role.

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