Pathway Co-ordinator
University Hospitals of Derby and Burton NHS Foundation Trust
The closing date is 3 June 2026.
Do you like a challenge? If you are looking for an interesting and varied role and would like to work as part of a friendly and busy team, this could be the position you are looking for!
An exciting opportunity has arisen within the Specialist Medicine Business Unit 1 for a Pathway Co-ordinator as part of the Respiratory Medical Secretary Team.
The post holder will provide an efficient secretarial service to consultants and their team in respect of NHS work. They will work flexibly with or alongside medical secretarial staff, consultants and other teams when required.
We are looking for an enthusiastic and motivated team player with excellent communication and problem‑solving skills. The role requires high levels of tact and diplomacy, with the ability to prioritise workload effectively to enable day‑to‑day management. You will work alongside a number of consultants and various other clinical staff.
Responsibilities
- Act as the main point of contact for patients and medical staff on behalf of the consultant and team ensuring that all queries are answered with skill and sensitivity in a courteous and professional manner.
- Typing and dispatch of clinical correspondence within agreed timescales and quality standards.
- Ensure urgent test results/correspondence is brought to the immediate attention of the consultant or team.
- Understand the 18‑week RTT process.
- Support management in the preparation and validation of waiting lists and performance data in the team leader’s absence.
- Liaise effectively with wards, departments and other clinical staff within the hospital and external healthcare providers.
All training required will be provided on appointment.
Closing date: 3 June 2026
Interview date: 17 June 2026
Benefits
- Development opportunities, both professional and leadership development.
- On‑going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together. Our fundamental values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
Person Specification
Knowledge, training & experience
- Demonstrable experience of working in a support secretary role.
- Good standard of English to O level/GCSE (A‑C grade) or equivalent.
- Experience of using IT systems and/or data input.
- Ability to work independently and as part of a team.
- Ability to use various NHS systems.
- Understanding of 18 RTT/experience.
- Experience of audio typing/letter processing.
Planning & Organising
- Able to prioritise work and escalates problems.
- Plan and organise own time, flexible approach.
- Demonstrates experience of organising.
Communication
- Good communication skills; excellent written and verbal.
- Able to deal with patients/public via different mediums.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
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