**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!**
**A new era begins at the London Hilton on Park Lane.**
Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.
2023 was the hotelu2019s 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.
**BENEFITS** **Annual Salary of 27,966 plus service charge** 28 days paid holiday increasing with service Exclusive high-street discounts through Perks at Work portal Industry-leading Team Member discounts on hotel stays for you, your family and friends Access to leadership and development programmes through Hilton University Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace Reward programmes, incentives and team member recognition, as well as long service awards 50% off in Hilton restaurants and bars (subject to individual outlets) Refer a Friend Scheme Uniforms provided and laundered complimentary Free meals on shift
**What will I be doing?**
As a Meetings, Conference and Events Operations Coordinator, you are responsible for coordinating set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Meetings, Conference and Banquet Operations Coordinator will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Welcome guests in a polite and friendly manner Coordinate seating for customers Up-sell with latest departmental incentives Manage Meetings, Conference and Banquet set-ups Ensure guests are billed accurately Follow cash handling procedures Manage guest queries in a timely and efficient manner Strive to achieve departmental targets as part of the team Ensure cleanliness of work areas Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Assist other departments wherever necessary and maintain good working relationships Be environmentally aware
**What are we looking for?**
A Meetings, Conference and Events Operations Coordinator, serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Committed to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Food and Beverage and/or industry experience Experience with cash handling Knowledge of Food Hygiene Regulations
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Catering and Event Services_
**Title:** _Meetings, Conference and Events Operations Coordinator,_
**Location:** _null_
**Requisition ID:** _HOT0CKPE_
**EOE/AA/Disabled/Veterans**…