Sales Order Process Administrator

Sales Order Process Administrator (Temporary)

Location: Hull (HU9) – Site-Based RoleWorking Hours: Monday to Thursday, 07:30 – 17:00Pay Rate: 12.71 per hourContract Type: Temporary

About the Role

We are seeking an organised and detail-oriented Sales Order Process Administrator to join our team on a temporary basis in Hull (HU9).

This role is responsible for the accurate and timely processing of customer orders, maintaining strong communication with customers and internal departments, and supporting production planning through effective scheduling.

The successful candidate will play a key role in ensuring customer requirements are met while supporting efficient operational performance across the business.

Key Responsibilities

Sales Order Processing

• Accurately register and process customer orders in internal systems
• Check for duplicate orders and verify customer information
• Maintain accurate customer and order records

Job Pack Creation

• Prepare complete and accurate production documentation (job packs)
• Ensure all required information is available to support production teams

Customer Communication

• Act as a key point of contact for customers throughout the order lifecycle
• Provide timely updates on order progress, risks, delays, or changes

Production Scheduling

• Work closely with production teams to create realistic and achievable schedules
• Support workload balancing to ensure efficient production flow

Non-Conformance & Issue Resolution

• Identify, escalate, and support resolution of issues affecting order processing or production
• Follow established non-conformance procedures where required

Data & Systems Administration

• Maintain accurate customer, order, and production data
• Ensure internal systems remain accurate, organised, and up to date

Skills & Experience

Essential

• Previous experience in order processing, sales administration, production administration, or a similar role
• Strong IT literacy and confidence using business systems and preparing reports
• Excellent organisational skills and strong attention to detail
• Strong communication skills with the ability to build positive relationships across teams and with customers

Desirable

• Experience working within a manufacturing or production environment
• Understanding of business processes, quality standards, and company procedures
• Knowledge of Health & Safety and risk assessment principles

Personal Attributes

• Excellent Communicator – clear, professional, and effective at all levels
• Team Player – promotes a collaborative, “one team” culture
• Highly Organised – able to prioritise workload and meet deadlines
• Detail-Oriented – maintains accuracy in systems and documentation
• Proactive Problem Solver – able to identify and resolve issues efficiently

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