Responsibilities
Technical Claims Lead – Financial Lines
Location: London
Company: Berkley Specialty London (BSL)
The Opportunity
We’re looking for an experienced Technical Claims Lead to join our Specialty Casualty Claims team in London. This is a key leadership role where you’ll take ownership of complex Financial Lines claims, provide expert technical guidance, and help shape claims strategy across the business.
You’ll play a pivotal role in ensuring high-quality decision-making, supporting business performance, and delivering an exceptional service to our clients and stakeholders.
What You’ll Be Doing
- Leading the technical management of complex Financial Lines claims
- Acting as a key escalation point for high-value or sensitive claims issues
- Providing guidance, mentorship and training to claims and underwriting teams
- Supporting consistent reserving and coverage decisions across the portfolio
- Collaborating with underwriting on policy wording and product development
- Engaging with brokers, reinsurers, and other stakeholders on claims matters
- Managing service providers and driving effective claims resolution strategies
- Deputising for the Head of Specialty Casualty Claims when required
- Contributing to strategic initiatives across the Claims function
Qualifications
What We’re Looking For
- Significant experience (circa 10+ years) in insurance within the London and/or international market
- Deep expertise in Financial Lines claims handling
- Strong technical knowledge with the ability to interpret complex coverage issues
- Confident communicator who can influence and build relationships at all levels
- Leadership capability with experience mentoring or guiding teams
- Highly organised, proactive and able to work both independently and collaboratively
Why Join Us?
- A senior, high-impact role with real influence on claims strategy
- Opportunity to work on complex and challenging claims
- A collaborative, professional environment with strong stakeholder engagement
- Ongoing professional development and exposure to senior leadership
Our Values
We are committed to operating with integrity, professionalism, and fairness—ensuring the highest standards of conduct, customer focus, and regulatory compliance in everything we do.
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