Outbound Sales & Retention Lead — Contact Centre

The Economist is seeking a Sales and Retention Lead to manage outbound telemarketing efforts and enhance sales performance within our outsourced contact centre. You will foster the sales team’s collaboration with metrics support and ensure adherence to quality standards.

This role requires a self-motivated individual with proven experience in sales campaigns and a grounding in contact centre operations. Benefits include a competitive pension plan, health insurance, and the opportunity to work remotely for a designated number of days each year.

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