Functional Process & Systems Lead

Group Functional Process & Systems Enablement Lead

Remote (Must be based in the UK)

Role Overview

An international financial and professional services organisation is seeking a Group Functional Process & Systems Enablement Lead to drive measurable improvements across Group Functions, including Finance, Risk & Compliance, HR, Legal, IT and Procurement.

Key Responsibilities

Process Excellence

• Deliver process optimisation initiatives from problem definition to benefits realisation.
• Use structured diagnostic methods such as Lean Six Sigma, value stream mapping and VOC.
• Facilitate workshops to map current and future processes, identify waste, and embed improved controls.
• Produce to‑be designs, SOPs, RACIs, and supporting operational metrics.

Systems Enablement

• Translate redesigned processes into system requirements, user stories, acceptance criteria and test scenarios.
• Work closely with Technology and Product teams on workflow, document management, case management and automation solutions.
• Line‑manage and coach three Process Business Analysts.
• Establish standards, templates, documentation discipline, and delivery cadence.
• Maintain a professional, high‑credibility team brand.

Experience & Capabilities

• Extensive experience in process improvement / operational excellence within complex organisations.
• Strong grounding in Lean Six Sigma (Black Belt level or equivalent experience).
• Proven ability to convert process change into systems-enabled solutions.
• Confident stakeholder facilitator with the ability to influence senior leaders.
• Experience managing or coaching analysts or improvement practitioners.
• Strong analytical and data‑led problem‑solving skills.
• Background in financial services or other regulated environments.
• Familiarity with workflow, automation or case/document management tools.
• Experience with process repositories and documentation standards.

Salary range between £65,000 – £80,000 depending on experience

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