Procurement And Contracts Officer

Location: East Croydon

Hours: 37.5 | 9.00am – 5.30pm – Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Salary: Competitive

Key Responsibilities

• Supporting the NTP function
• Support the Procurement manager and buyers in helping to establish best practice, leading by example and supporting contract owners across the business.
• Enhancing and developing the functionality and interfaces of the contract database, and project planner.
• Follow and support the roll‑out of best practice guides for NTP procurement across Superdrug and Savers.
• Committed to join in, have some fun and celebrate everyone’s hard work.
• Build great working relationships based on trust, respect and takes into account others needs.
• Regularly asks for feedback and uses it to improve and grow.
• Break down problems into smaller, manageable steps for easier resolution.
• On‑going support to the business.
• Support different departments across the business in setting up tenders and category/supplier management.
• Support NTP tenders in line with non‑trade policies & manage tender openings as required by the buyers.
• Working with stakeholders across the business, including the exec, to provide reports on NTP spend and contract status.
• Provide ad hoc analysis and reports as to the procurement buyers and exec on request.
• Ad‑hoc analysis of NTP spend when required.
• Record and share information to ensure an accurate UK contract database and feed into the visibility of upcoming contract expiry dates and break options.
• Work with the Legal department to ensure that final contracts accurately reflect the commercial terms approved by the IC in the UK and HK.
• Manage the contract signing process, ensuring all contracts get signed, filed and recorded on the contracts log according to policy guidelines.
• Analysis and follow up with departments, exec and procurement partners where the spend reports show missing/lapsed/new contracts concerns to get agreements in place, or agreed as an exception, to achieve the contract compliance target.
• Sharing templates and process workflow documentation.
• Team up with others to find solutions through AI and thrives on the strength of working together.
• Always seek out fresh ways to work through technology and/or AI that can boost the business and move things forward.
• Actively developing your ability to use AI effectively and think critically about outputs.
• Strengthen Human Touch – Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.

Key Requirements

• Project management experience
• Strong communication and time management skills
• Attention to detail
• Excel experience

Skills / Knowledge

• Accurate
• Organised
• Analytical

Additional Requirements

• Self‑motivated
• Enthusiastic
• Confident
• Resilient under pressure
• Strong attention to detail
• Flexible

Desirable

• Power BI
• Oracle
• Retail experience

Benefits

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Stream – a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
• Come and be part of something special!

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